Shipping policy
Shipping Policy
Thank you for shopping with DMS Aura.
Order Processing
Orders are processed after payment is received. Our trusted suppliers prepare and ship your order directly.
Shipping Times
Delivery times vary depending on the product and destination. Most orders arrive within 7– 20 business days, although some may arrive sooner.
Order Tracking
When available, tracking information will be sent by email after your order has been shipped.
Shipping Delays
Delivery times may be affected by customs, weather, holidays, or carrier delays.
Returns
If you need to return an item, please contact us at juliastudio.sk@gmail.com before sending anything back. We will provide return instructions. Do not return products without receiving return authorization, as return addresses may vary depending on the supplier.
Questions
For any shipping questions, contact us at juliastudio.sk@gmail.com.